CAPABILITIES & MODULES

What we can build for your practice

A modular portfolio of specialised solutions for Swiss healthcare — from patient engagement through clinical systems to compliance and operations.

Patient Experience05
01

Online Appointment Booking & Patient Portal

Branded self-service booking integrated with your PMS (tomedo and others) — waiting-room displays, automated SMS/email reminders, and patient-managed rescheduling and cancellation.

02

E-Prescription & Medication Refills

Secure online medication-ordering with HIN-compatible signing, fully integrated into your practice management system.

03

Telemedicine & Video Consultation

Swiss-hosted video consultations for follow-ups, coaching, and pre-travel checks — a data-resident alternative to international platforms.

04

AI Voice Agent for Reception

Multilingual (DE/FR/IT/EN) phone agent that books appointments, routes triage, handles refill requests, and manages emergency callback queues.

05

Practice Website, SEO & Multilingual Content

Professionally built, multilingual practice websites with search optimisation and ongoing content — your complete digital presence.

Clinical Systems & Integration03
06

PACS & Ultrasound Imaging Storage

DICOM-compatible medical imaging storage hosted in Switzerland, built for high-volume ultrasound and radiology.

07

OR / Minor-Surgery Compliance Pack

Digital sterilisation logs, instrument tracking, and device-register integration — EQUAM-aligned for surgical practices.

08

HIN & mediX Network Integration

Connectors for the mediX Gesundheitsdossier, e-Mediplan, HIN mail, and hospital referral-letter workflows.

Security, Identity & Compliance03
09

Group-Practice Identity & Access

Single sign-on, role-based access (physician / MPA / specialist / external consultant), 2FA, and audit logs aligned with nDSG and FMH requirements.

10

Compliance Pack: nDSG · revDSG · EQUAM

Documented processes, DPIA templates, ISMS-lite, backup/restore drills, and an incident-response runbook to keep your certifications current.

11

Cybersecurity Bundle for Practices

Phishing simulations, staff security training, endpoint protection, and FMH-aligned annual penetration testing.

Operations & Resilience04
12

24/7 Managed Monitoring & On-Call SLA

Round-the-clock infrastructure monitoring with contractual response times — 1h during business hours, 4h after-hours.

13

Backup & Disaster Recovery (Swiss-hosted)

Daily encrypted backups, geo-redundant copies within Switzerland, quarterly tested restores, and contractual RPO/RTO commitments.

14

Workflow Automation for Practices

Automated patient onboarding, lab-result routing, no-show follow-up, recall campaigns (vaccination, screening), and insurance pre-authorisation.

15

Inventory & Cold-Chain Monitoring

IoT temperature sensors with real-time alerts for vaccine and medication storage — built for travel medicine and pediatrics.

11
Service Areas
6+
Practice Locations
24/7
Monitoring & Support
100%
Swiss Hosted
Contact

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